Emro srl reserves the right to ask members who do not accept or do not intend to comply with these terms, to decline from using this website.
The products sold on this website are intended EXCLUSIVELY for personal use and not for resale.
The purchase of the products for sale is closely related to the acceptance of all the points of the contract which include:“][/fusion_tagline_box] [/fusion_builder_column][fusion_builder_column type=”1_2″ last=”no”] [fusion_title size=”2″]WEBSITE TERMS[/fusion_title] [fusion_accordion] [fusion_toggle title=”Image of products and items” open=”yes”]
The colors of the images that show the products and their details are for guidance only. This is due to the different color rendering of monitors/screens/TVs, given by a particular process of direct emission of light, which is different from the real perception of the colors that takes place with light reflection.
Emro srl declines any responsibility in case the colors of the products online may present differences from the original product.
In case the item is not produced or there are discrepancies between the way the product appears online and the real product, the customer will be contacted in order to obtain the express consent of the changes and to proceed with the shipment or order cancellation (with refund).[/fusion_toggle]
[fusion_toggle title=”Copyright & Trademark”]
www.lecapresi.it and its content belong to Emro Srl (VAT 05951291219).
This includes documentation, images, characters, design, music, software, codes and format scripts. The material on this website is protected by copyright. Any reproduction, modification, transmission, publication or distribution to third parties, in whole or in part, is strictly prohibited without our express written consent. Emro Srl prohibits the use of content or trademarks on this site for any purpose different from those mentioned above.
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[fusion_toggle title=”Products availability”]The products assortment on the website reflects the item availability for size and color. The website is in fact online connected with the shops of the group in real time. Although extremely rare, it is possible that for a number of reasons (lack of connection, excessive delay during the order payment by a customer or the company that processes the payments) a certain product is no longer available.
In case the ordered item is not available or if for some reasons your order can not be processed, the orders office will promptly notify the customer.
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[fusion_title size=”2″]RESPONSIBILITY[/fusion_title]
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[fusion_toggle title=”Italian Law” open=”yes”]
The site is regulated by Italian law regarding online sales / by mail, in particular at the Tribunal of Naples.
By accessing lecapresi.it you and Emro srl agree that the laws and regulations of the Italian State will apply to all matters relating to your use of the website.
By tacit agreement of the exclusive acquiescence of the Tribunal of Napoli.
Emro srl does not guarantee in any way that materials on this website are valid in your country; buying them from places where they are illegal is expressly prohibited.
Those who choose to access this website from other locations different from Italy do it on their own initiative and are solely responsible for compliance with local legislation.[/fusion_toggle]
[fusion_toggle title=”Declination of Responsibility”]
Emro srl publishes information on its website to provide a service to Users, but declines every responsibility of the possibility of eventual technical inaccuracy and/or typographical errors. Once brought to attention, Emro srl will execute immediate correction.
Emro srl also reserves the right to make corrections and changes to the web site when necessary without giving prior notice.
Emro srl does not offer any guaranty that the information published on its own web site, is in conformity with the laws of the User’s competent jurisdiction.
Emro srl declines any responsibility for any problems, damage or risks that you may encounter while using the site.
Emro srl website lecapresi.it is a protected site according to international Internet standards. Emro srl declines any responsibility from eventual faulty operations of the web site due to the deactivation of “cookies” in the User’s browser.
Emro srl reserves the right to modify the terms and the conditions contained in this legal note when it is necessary without giving prior notice.
Users must accept the terms and conditions of this legal notice, and must be sure to visit these pages periodically for updates, changes and corrections.[/fusion_toggle]
[fusion_toggle title=”Privacy”]
Emro srl, with its legal headquarters in via Manzoni 120/A Napoli, VAT 05951291219 – provider of the services and activities available on the web site lecapresi.it, may use the personal data, voluntarily provided by the User, as per the laws in force: Article 13 of Italian Law 196/2003.
Users are invited to visit this page periodically, for information according to updated laws and regulations.
Emro srl specifies that, while the use of personal data is necessary to execute the required services, Users are assured that the use of such data will not be used for profiling research, but solely to facilitate site management and the execution of orders.
Personal data, voluntarily provided by the User, will not be communicated nor sold to a third party.
The security measures on our site are intended to help reduce the risk of unauthorized access or dispersion of data that may cause any personal risk to the security of our clients. Emro srl has implemented security measures to protect the users and their data entered. Despite their efforts, Emro srl cannot guarantee that these security measures will limit and exclude any and all risks of unauthorized access to this information. For this reason, we advise our users to always navigate on the lecapresi.it website from a secure computer source with updated software that allows ample protection of sensitive data (anti-virus software) and that the Internet provider itself possesses safety requirements for the secure transmission of such data over the Internet.
Emro srl informs its Users are protected by Article 7 of the Italian Law n. 196/2003. Users can reserve the right to request the following information from Emro srl: the confirmation of the existence of personal data relative to the User, the clear communication of the data together with their source, the motives and the finality of their use.
The request for the above information can be renewed with an interval of ninety days, except for the existence of justified motivations; the cancellation, the modification in anonymous format of all of the data in case of violation of laws, together with the data which is not used for the aims for which they were collected.[/fusion_toggle]
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[fusion_title size=”2″]SHIPMENT[/fusion_title]
[fusion_toggle title=”Shipment info”]
Shipments to Italy, San Marino and the Vatican City will be shipped via the courier GLS free of charge.
As required by International Laws regulating Commerce and Trade of imports and exports, all shipments from lecapresi.it are accompanied by an invoice declaring the exact total value of merchandise purchased in Euro. Sale items purchased will be accompanied by an invoice declaring the discounted value of the items.[/fusion_toggle]
[fusion_toggle title=”Shipment date”]
Orders are shipped from Emro srl from Monday – Friday from 9:00 a.m.– 4:30 p.m. (CET) Orders placed Friday evening, Saturday, and Sunday will be processed on Monday morning.
Orders from 24th December 2013 to 6th January 2014 will be processed up to 7th January 2014.
AVAILABLE ITEMS: IMMEDIATE DISPATCH
Orders with items that are already available will be shipped on the first business day following order completion. During sales or special promotions, shipping times may be longer.
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[fusion_toggle title=”Shipment delivery”]
Shipments are made from Monday to Friday. All the orders received within 15:00 are delivered the same day. Order received after 15:00 are shipped the next working day.
If the delivery can’t be made due to absence of customer the order will be sent back to us. In that case the customer will be deducted of delivery costs in case of refund request.
All the customers accept our ToC.
If the package is not successfully delivered to the Client’s address due to a lack of cooperation from the client (wrong telephone number, wrong address, absent at address, non-compliance with import regulations) as per the commercial agreement, the package may risk being sent back to Italy at the Client’s expense including any import fees that may be assessed upon re-entry to Italy. These fees will be deducted from any eventual reimbursement.[/fusion_toggle]
[fusion_toggle title=”Shipment Insurance”]
Shipments are insured against theft and accidental damage at no additional cost to the Client. Once the shipment reaches the destination, the goods are no longer insured.
If the delivery box is damaged or there’s some missing box the customer have to accept the delivery with a reserve and write it on delivery documents.
If the customer accept the damaged/box missing shipment without reporting it on the delivery documents the insurance will be voided.
In case the customer requires its own shipping courier or is already in possession of an insurance policy or any amount of discount will be applied and deducted from their order and the goods travel at the risk of the customer.
If for any reason the shipment can not be successfully delivered to the address provided by the customer, the package may be sent back the sender at the expense of the Customer.
These amounts will be deducted from any refund due to the customer.[/fusion_toggle]
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[fusion_title size=”2″]SHOPPING ON LINE[/fusion_title]
[fusion_toggle title=”Order status”]
Customer can check the status of their order directly on line by accessing MY AREA and clicking on the MY ORDERS tab.
Once the shipment is delivered to our courier you will receive an email with instructions and tracking number in order to be able to know the actual location of your goods.[/fusion_toggle]
[fusion_toggle title=”Changing order”]
We remind clients once an order is placed for available items no changes can be made to that order. Orders placed separately will be shipped separately.[/fusion_toggle] [fusion_toggle title=”Prices and currency”]
Published prices and final invoices are in Euro. Due to financial market exchange rate the final amount to be payed could be slightly different from the one you checked before making the order.
Lecapresi.it encourages clients to contact their home bank to receive the accurate price conversion and any bank commissions related to the transaction.
Shipment is Free. Shipment cost and import tax could be included into the product prices. Please check the cart where all such information are shown. To check this add an item to your shopping cart and go to checkout. In the Cost details you will see all the info related to shipping cost and import taxes.
Local taxes are always excluded from the total cost of your order, is it up to customer to check for local tax amount (if any).[/fusion_toggle]
[fusion_toggle title=”Pre-Order”]
Clients can place orders for merchandise that is scheduled to arrive later in the season. This kind of purchase is called pre-order. PayPal payments for Pre-Orders are transacted on the same day that the order is placed.
The shipping address country inserted for Pre-Orders cannot be modified, updated or changed in any way.[/fusion_toggle]
[fusion_toggle title=”Order payment”]
The following methods of payment are accepted by Lecapresi.it: (please check this page frequently because new are being added):
Bank Wire Transfer
Once you proceed to check out with Bank Wire Transfer payment you will receive our bank details.
The payment will normally takes about 2-3 days to be received; only once the payment is received your order will be shipped. Bank Wire Transfer costs are up to the end user.
Cash on delivery
Payment on delivery allows the customer to avoid using a credit card or making a bank wire transfer. Payment on delivery is subject to a fixed cost of € 7. For new customers who make big purchases may be asked for an alternative payment method.
PayPal
Orders could be payed also via PayPal with credit/debit card. Is it a secure payment method and it requires just few minutes if you don’t have a PayPal account yet. Please visit www.paypal.com for further information.[/fusion_toggle]
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[fusion_toggle title=”Return policy” open=”yes”]
If for any reason clients are not satisfied with an order, the item(s) can be returned for size exchange, store credit or refund within 10 days of the merchandise’s delivery date.
Return instructions:
- Products have to appear as new and have not to show any sign of use. Warranty seals have to be intact without any sign of tampering.
- Before sending the goods the customer have to get an authorization from Emro srl with a code/approval RMA (Return Merchandise Authorization). E-mail resi@lecapresi.it to request a Return Authorization Number (R.A.N.). Please include the Order Number (T#######), the Item Code(s) of the item(s) to be returned and state if the return is for a size exchange, store credit or a refund.
- Once authorized the customer will receive instructions via email from Emro srl.
- Unauthorized deliveries or with a wrong RMA will be returned.
Return shipments are FREE.
Clients can choose between two compensation options:
Size exchange
Items can be exchanged only when a different size or a different color of the same Item Code is available. Exchanges for a different Item code are currently unavailable.
Free Return policy is limited to one exchange.
Refund
Refunds will be processed as soon as returned items have been checked and accepted.
Refunds can only be made with the same method of payments. Returns must be shipped within 10 days of the order delivery date.
Returns terms and conditions
- The Security Tag must still be intact and attached to returned items. Soles of footwear must be in perfect condition and must not be marked in any way. Items must be returned with all original tags, packaging and other accessories received with the order.
- Shoes and other accessories must be returned with their original boxes, which must not be damaged and/or altered or used as the external parcel for the shipment.
- In the case of defective or incorrect merchandise, clients must follow the instructions above. Emro srl reserves the right to request photographic support regarding defective or incorrect merchandise before authorizing a return.
- Emro srl reserves the right to refuse returns that are unauthorized and/or not sent in accordance with the return policy detailed online and in the Return Instructions email or for returns sent with a different courier than specified. If an unauthorized return is accepted, Emro srl will deduct a 10% administrative/re-stocking fee from the refund.
- Emro srl will not accept the returned items if the return does not comply with all terms and conditions provided for by the return policy. In these cases, the goods will be returned to the original shipping address.[/fusion_toggle]
Emro srl has created and published the website lecapresi.it with the mission to offer a service exclusively for its own Clients.
The products on sale on the web site lecapresi.it are destined to the Final Customer. By “Final Customer”, Emro srl intends person or persons who do not operate their own entrepreneurial nor professional activity that may include but not be limited to the re-sale of merchandise purchased at lecapresi.it.
Therefore, Emro srl invites Users who may not be considered a “Final Customer” to refrain both from attempting to establish business relations with lecapresi.it nor to use accounts of third parties to forward purchase orders relative to the merchandise on sale.
In regard to the commercial policy described above, Emro srl reserves the right to not process orders from persons that are not the Final Customer and any other orders that are not in conformity with the said commercial policies.[/fusion_toggle]
[fusion_toggle title=”Client requirements”]
- To place orders at lecapresi.it Clients must: - Be an individual as defined as a “Final Customer”
- Be 18 years or older.
- Be eligible and competent to enter legally binding contracts.
- Have a valid POP e-mail address.
- Have a valid Credit Card: Visa, American Express, MasterCard or a Verified Paypal – Account or a Bank account
Emro srl reserves the right to decline an order or part of it without giving specific reasons. The amounts of cancellations will be refunded by the same method of payment. Emro srl reserves the right to refuse orders to anyone at any time.[/fusion_toggle] [/fusion_accordion] [fusion_separator top=”55″ style=”none”/] [/fusion_builder_column][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][fusion_title size=”2″]Highlights[/fusion_title] [/fusion_builder_column][fusion_builder_column type=”1_2″ last=”no”] [fusion_checklist icon=”check” iconcolor=”light” circle=”yes”]
- Free Shipping to Italy
- All prices are VAT included
- The currency and the billing are in euro
- Secure Payments by PayPal